RETURNS

At lithoflor, eligible purchases may be returned within 30 days of delivery.

Return Eligibility

To qualify for a return, the item should be:

• Unworn and unused
• In its original condition
• Free from stains, odors, damage, or excessive wear
• Returned with original tags, labels, packaging, or accessories where applicable

Please inspect your order after delivery and contact us promptly if you receive an incorrect, damaged, or defective item.

How to Start a Return

To request a return, email info@lithoflor.us with:

• Your order number
• The item you wish to return
• The reason for the return
• Photographs when relevant, particularly for damaged or incorrect merchandise

Please wait for return instructions before shipping anything back.

Return Shipping

For standard returns due to preference, fit, style, or other customer-requested reasons, the customer may be responsible for return shipping costs.

If an item is confirmed to have been damaged, defective, or incorrectly shipped, lithoflor will work with the customer on an appropriate resolution.

Refunds

After your return is received and inspected, we will notify you of the outcome.

Approved refunds will generally be issued to the original payment method. The time it takes for the refund to appear may vary depending on the payment provider or financial institution.

Important

Items returned after the 30-day return period, or items that show significant wear, washing, alteration, damage, or other conditions inconsistent with normal inspection, may not be eligible for a refund.

For complete information, please review our Refund Policy.

Contact

Email: info@lithoflor.us
Phone: +1 404-268-6865